Customer support content on demand.
We’re a content agency that delivers ongoing videos for your product’s FAQ’s, Features, and Updates — for one low monthly fee.
⭐️⭐️⭐️⭐️⭐️ Satisfaction Guaranteed
We make Videos and Articles that give quick answers to customer questions.
Serious customers usually have questions about your product before buying, and we’re here to help answer them.
Our team makes videos and articles that explain your product’s features, FAQs, and updates to help customers get answers quickly.
Here’s how we do it:
Step 1: Simple Set Up
We’ll send your video personality a free HD camera and assist with setup to record your brand's content.
-
Your video personality is typically a customer support leader, product manager, or founder.
If you're camera shy, don't fret! We can hire a professional actor for your video project at an additional cost.
STEP 2: Simple COMMUNICATION
After filming, we will create a shared Slack channel for our teams to communicate easily.
-
Use this channel for feedback, content requests/approvals, questions, or funny memes.
If your team doesn't use Slack, email is a great alternative.
STEP 3: Simply Done
Get ongoing videos and articles to clarify your product offering — satisfaction guaranteed.
-
If you’re not happy with your content, neither are we.
We will provide edits until your satisfied with the work — and will give your money back if you don't like our service.
Risk Free 30 Day Sprint
Get 10 Videos in 30 Days
In your first month, we'll help you address your 10 most common customer questions with videos and articles tailored to your brand's voice.
If you're unhappy at the end of 30 Days, we’ll give your money back.
Choose your plan
Product Videos
$3,450 / Month
Risk Free 30-Day Sprint + Unlimited requests, delivered one at a time.
No contracts — unsubscribe anytime.
Popular
Product Videos + ARTICLES
$4,950 / month
Risk Free 30-Day Sprint + Unlimited requests, delivered one at a time.
No contracts — unsubscribe anytime.
Have more questions? Book a Call 📞
Frequently asked questions
-
Our writers and video editors bring decades of expertise to produce high-quality, tailored content for your company. We're easy to work with, and are committed to always hitting deadlines with high quality work.
-
We work closely with support teams to create helpful content for customers. Their feedback is essential for improving our services, making the content effective, speeding up response times, and increasing customer satisfaction.
-
Other agencies will make you cute. We make you clear.
Every piece of content we make for you will have the end-user in mind. Ensuring they have their questions answered to sign up for your product.
-
The filming process takes around 30 minutes per video.
Once we have the video in place, we will have first edits of video and article within 72 business hours.
-
It sure is.
Our team of video editors and writers are assigned to your brand to ensure content is delivered on time and at the quality level you need.
You can cancel anytime - no contracts or headaches.
Still have questions? Book a 15-minute Intro Call with our team.
Prefer to email? hello@supportengine.co